About
Ryze is a leading mushroom coffee brand with a fast-growing subscription-based DTC model. Personalization, retention, and accurate LTV reporting are critical to their business growth.
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The Challenges
- Historical data gaps across subscription journeys
- Broken ID mapping and inaccurate start dates
- Over-attributed revenue from Klaviyo and Amazon
- Manual tracking in Excel for hourly and CRM insights
- No customer segmentation for lifecycle targeting
The Solution
Saras Analytics rebuilt Ryze’s analytics foundation by:
- Stitching legacy and Recharge subscriptions with correct start dates
- Restoring 24 months of historical subscription data
- Launching a real-time hourly dashboard with CAC, CPM, and spend visibility
- Building CRM dashboards with Klaviyo-Shopify integration and campaign attribution
- Fixing recurring revenue over-attribution from Klaviyo and Amazon
- Segmenting customers into OTPs, subscribers, win-backs, and reactivations
- Integrating inventory tracking (ShipBob) and Amazon performance dashboards
- Delivering a unified view of LTV, churn, and customer behavior across platforms
The Outcomes
- 2 years of lost subscription data fully restored
- Retention and LTV reporting re-enabled
- Hourly and CRM dashboards automated in real time
- Attribution clarity across Klaviyo, Shopify, and Amazon
- Retention team empowered with lifecycle segmentation
- Data foundation built for long-term personalization and growth
With Saras Analytics, Ryze turned fragmented post-migration data into a trusted foundation for growth.
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Location
Boston, Massachusetts
Industry
Health & Wellness
Goals
To restore historical subscription data and unlock actionable retention insights
Integrations
Recharge, Shopify, Klaviyo, Facebook, Google Ads, ShipBob, Amazon, Postscript